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Subjects:
• Communication
• Leadership
• Practice Administration/
Management

Number of
years speaking: 24

meetings lectured:
• Las Vegas Institute
• Yankee Dental Congress
• Numerous Study Clubs
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Course description:
Build A Patient-Pleasing…
& More Profitable…Dental Practice:
Patient loyalty stems more from your
team’s communication skills than your
clinical expertise. This presentation
creates a smooth-running practice team
that’s squarely centered on building patient
delight. From the practice leader
to the front desk staff, everyone will leave
this program with specific action steps
and verbatim positive phrasing. While the
program is entertaining and fun, its rave
reviews stem from the easily-implemented
action plans everyone will embrace.
Professional background:
Knowledge is worthless if your audience
isn’t engaged and entertained! George
holds the speaking profession’s highest
professional designation and is in the
Speakers Hall of Fame. His educational
background is centered in the business
arena, with an MBA in marketing from
UCLA. His books and training programs
are published around the world in many
languages, and his unique skill is helping
dental professionals adopt “best practices”
from the business world, with special
expertise in communications, sales
and services.
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