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Subjects:
• Practice Administration/
Management
• Dental Auxiliary
& Staff Courses
• Communication
Number of
years speaking: 18
meetings lectured:
• American Dental Association
• Yankee Dental Congress
• California Dental Association
meetings scheduled:
• Hinman Dental Meeting
• American Academy of
Pediatric Dentistry
• California Society
of Pediatric Dentists
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Course description:
Customize your presentation to
include a combination of programs and
workshops, or develop a unique training
program addressing individual team
management needs!
• The Magic Of An Office
Procedure Manual
• Team Systems That Work
• Managing Patient Finances
& Patient Flow
• “Psychology” In The Dental Office
• Internal Marketing That Works –
Dare to Dazzle!
• Leadership By Design
• Dental Fundamentals
• How To Get Others To Do What
You Want Them To Do!
• Secrets Of Becoming A
“Real” Dental Assistant
Professional background:
Marsha Freeman is a recognized speaker,
author, consultant, and SOP’s specialist
with over 26 years of experience.
Marsha holds a master’s in organizational
management and a bachelor’s in
organizational psychology. Her special
blend of academic training and “front line”
service in the dental field provides a
unique approach to helping dental teams
achieve excellence! She is a member
of the Academy of Dental Management
Consultants, and author of Standard
Operating Procedures for All Dentists.
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