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Subjects:
• Practice Administration/
Management
• Communication
• Dental Auxiliaries
& Staff Course
Number of
years speaking: 10
meetings lectured:
• Yankee Dental Congress
• Spokane Dental Society
• Scripps Dental Conference
meetings scheduled:
• Holiday Dental Conference
• American Academy of
Cosmetic Dentistry
• Annenberg Center
for Health Sciences
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Course description:
Creating The Insurance-Free Practice:
Learn advantages/disadvantages; checklists
to determine level of readiness; steps/
timelines from practices who have made
successful transitions.
The Exceptional Patient Experience:
Step-by-step approach to refining new
patient, emergency and hygiene exams
for maximum treatment acceptance in
service-based practices.
Maximizing Media-Generated
Patient Referrals: For practices externally
marketing, learn an approach converting
shoppers to appointments, reducing
no-shows, increasing return-on-investment.
Exceptional Front Office: Organizational
systems, verbal skills for real people...
that really work!
Professional background:
With over 20 years in the dental industry
as chairside clinical assistant, practice
administrator, marketing manager, consultant
and professional motivator, Katherine has
built an outstanding reputation nationwide
for delivering solid material in a fast-paced,
entertaining style. She is a member of the
National Speakers Association and Academy
of Dental Management Consultants and has
authored numerous trade journal articles
as well as an audio tape series:
Creating
Exceptional New Patient Exams.
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