Course description:

Creating The Insurance-Free Practice:

Learn advantages/disadvantages; checklists to determine level of readiness; steps/ timelines from practices who have made successful transitions.

The Exceptional Patient Experience:

Step-by-step approach to refining new patient, emergency and hygiene exams for maximum treatment acceptance in service-based practices.

Maximizing Media-Generated Patient Referrals: For practices externally marketing, learn an approach converting shoppers to appointments, reducing no-shows, increasing return-on-investment.

Exceptional Front Office: Organizational systems, verbal skills for real people... that really work!

Professional background:

PROFESSIONAL BACKGROUND:

With over 20 years in the dental industry as chairside clinical assistant, practice administrator, marketing manager, consultant and professional motivator, Katherine has built an outstanding reputation nationwide for delivering solid material in a fast-paced, entertaining style. She is a member of the National Speakers Association and Academy of Dental Management Consultants and has authored numerous trade journal articles as well as an audio tape series: Creating Exceptional New Patient Exams.

Back	Home	Next